Vulnerability Comes in All Shapes and Sizes: Supporting Home-Start’s Snowflake Appeal


If you have read this blog before, you might know that my family has benefited greatly from the help and support of Home-start, a service which, for forty years, has been providing volunteers to spend a few hours of the week in the home of a family with young children to help ease them through difficult times.

I was first introduced to Home-start by a Health Visitor last January. I was a mess. Just when I was coming to terms with the likelihood that Boo had cerebral palsy and would likely struggle to attain most of his motor milestones, we were hit by the bombshell of infantile spasms. By early January, the seizures had stopped, but the anxiety (of worrying every time that he went off to sleep that he would wake to seize, that he would regress and lose those few  milestones he had met, that life would never be OK ever again) was excruciating. It was made worse by the steroids that stopped the seizures. My lovely, good-tempered boy turned into a hyper-agitated, screaming machine, with an insatiable appetite and acute insomnia. If I could 3 hours sleep in a day (never in one chunk, mind you) for the next 3 months, I considered myself lucky. We could barely leave the house because of Boo’s vulnerability to infection. I lost lots of weight. I looked grey. I would cry if someone made eye contact with me.

I was severely depressed and had acute anxiety and panic attacks. I was advised to phone a local NHS mental health charity for counselling. The kind lady I spoke to said that the waiting list for treatment was about 6 months. She sounded more distressed on my behalf than I was, but thought my needs were too acute to be met by their service. I was too ill for them to be able to help me, I realised with a sadness so deep that I could barely speak. I managed to summon enough voice to say that I understood, got off the phone and cried for two hours straight. How could I help my kids when I was such a wreck?

My GP phoned our health visitor in disbelief that we had never been assigned one (we had but she was on long-term sick leave since Boo had come home from hospital). We were told there was a three month wait to see one regularly, but someone who was about to change jobs had one slot in the next month and could come and see me for a one-off visit.

She did and we filled out a CAF form, which is woefully out of date now and has never been used for anything. But the one good thing that did come out of the meeting was a referral to Home-start. I had never heard of them. They have done more to help us as a family than anyone has done in the past 19 months.

Since April, our wonderful volunteer has come round for 3 hours a week to give me respite and support. She has enabled me to catch up on medical paperwork; to do laundry; she has come with me to difficult appointments (including a very nerve-wracking EEG). She has given me friendship and head space. She has helped to give me back what I have retrieved of my sanity.

She has helped Boo, by playing with him at times when through the exhaustion and anxiety all I could do was cry when I looked at him. And yes, I am ashamed to type that sentence. More recently, she has looked after Boo so that I can spend a couple of hours one night a week with Sissyboo. Because, like her brother, like me, she too is vulnerable.

She adores Boo in a way I had never imagined would be possible. She is full of fun and laughs. But she wakes up at night sometimes crying because she is worried her little brother will never play football or because silly Mummy has said she has to take him to a routine appointment tomorrow and she is worried it will be one of those appointment when Mummy and her brother go into hospital and won’t be let out for a week or so. Having the luxury of just two hours a week alone with my daughter has made such a difference. I felt that I have got Sissyboo back. It is a little glimpse of normal that is all too rare in our lives.

Our time with Home-start will sadly have to come to an end soon, as my flexible working arrangement becomes slightly less flexible from January. And I feel both nervous and extremely sad about this. But I also feel incredibly grateful.

Home-start has helped all three of us immeasurably. They reached out to us at a time when no one else did. They advised me to apply for DLA for Boo. They put me in touch of a carers support service that vetted our application. They put me in touch with local SEN groups. They have helped ease my transition back to work. I could go on, but to quantify their help is frankly impossible.

Let me put it this way: I am not the same person I was in January. Neither is Boo, nor is his sister. And Home-start has played a large part in helping us on our way on this journey.

Vulnerability comes in all shapes and sizes. I never thought I would live in a vulnerable family. We are a dual income household with our own house, good friends and a supportive, if sadly very distant, group of relatives. But we are vulnerable. Others face different and sometimes much more acute challenges than we do. Home-start recognises that all families and children are unique and that many are sorely tested. They don’t discriminate against certain types of problem; nor do they privilege one above another.

That is why they have started their fabulous Snowflake Appeal for vulnerable children, each as different, beautiful and fragile as the next. If you read the magazine Good Housekeeping, you may have already read about this important appeal to help raise fund to support the invaluable work Home-start does in its interview with one of its supporters, Kirstie Allsop. If not, please visit Home-start’s website and see how you and your children might be able to help those affected by physical or mental health problems, financial hardship, bereavement or addiction.

Financially, times are hard, and never more so than in the run up to Christmas. But if you can afford to make a one-off donation to Home-start, or even a small monthly direct debit, then I would urge you to consider it. Or perhaps you just have £1 to spare for a snowflake pin badge.

If nothing else, please make just a few minutes to find out about the good work that Home-start does. Home-start is a relatively small charity but it has made an enormous impact on the lives of the one million children and families it has helped since it was set up forty years ago. Please help us to ensure that it can continue to do so. Thank you.

7 thoughts on “Vulnerability Comes in All Shapes and Sizes: Supporting Home-Start’s Snowflake Appeal

  1. singlemotherahoy

    Damn you, you made me cry!
    This post is exactly why Home Start are so freaking amazing. Because they didn’t look at you and go “oh, two parents; two incomes; everything’s peachy” – they looked at you and went “aw crap, she needs a bit of help there, let’s do what we can.”
    I have toyed with the idea of becoming a Home Start volunteer – but I really don’t think I have it in me to be that consistently awesome.

    Also, I had a CAF once; they’re infuriating aren’t they!

    1. mrboosmum Post author

      Oh don’t get me started on the CAFs; we had to update Boo’s today. Brother…

      Home Start are fab and I am so sad that my work means it will end in January. They have made such a difference to us. I also hope to volunteer for them one day, but like you say, they set dauntingly high standards for you to live up to!

  2. daftmamma

    They are an amazing organisation and one which clearly is needed. I’m so glad that yet have helped you through difficult times. You seem like a very strong person and fantastic mother.

  3. Home-Start UK

    Thank you mrboosmum for the amazing post which you know we have shared widely – because you also made US cry when we read it! Thank you also to all the people who commented here and bought pin badges and shared information to support the Snowflake Appeal. But also I wanted to say to those of you who mentioned volunteering – when the time is right for you please do find out about it. Our volunteers are ‘just’ parents who have been through our training course. They are modest (like you) and often don’t realise their achievements – sometimes saying they feel guilty about getting so much out of volunteering for themselves. It makes them feel good, they sometimes get new jobs as a result, and more. They would be just as ‘daunted by high standards’ as you are. In fact what makes Home-Start volunteering so powerful is the trust that is built up, the reliability of and the fact that the volunteer parent wants to be there – to help in what little ways they can – because they know how hard it can be. home-Start trains and supports them and gives them the confidence to do this. The volunteers are the lifeblood of our organisation. We are nothing without them. And they are ‘normal’ (sorry, Mrboosmum) parents who just want to make a small difference and often make a very big one.


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